Someone is gonna have to step in or over this to get out of their gate
Employee is forced to talk to customer service bot instead of a person and
ends up developing another bot to run up the company’s AI bill: 'Maybe
they'll provide customer service now, instead of foisting the
responsibility on a chatbot.'
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Was all the time and energy spent on this bot worth it in the end?
These are the type of stories we're likely to hear more often from now on:
employees per...
2 hours ago


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